DOMESTIC AIRLINES & FREQUENTLY ASKED QUESTIONS
Filipino Travel Center is Authorized Ticketing Agent of all airlines since 1998. However, we only accept domestic ticket issuance for walk-in client in one of our offices (Manila, Angeles or Boracay island) or over the internet when used in combination with your long-haul itinerary booking incl accommodations, transfers and tours.
To get every Juan to more places everyday, Cebu Pacific (code 5J) operates a fleet of 30 Airbus (10 A319 and 20 A320) and 8 ATR 72-500 aircraft, the youngest fleet in the Philippines. . CEB offers year round Lite Fares for its destinations. CEB remains to be the pioneer in creative pricing strategies as it manages to offer ayttractive fare in every route it operates.
CEB is the first local airline to introduce e-ticketing, prepaid excess baggage and seat selection in the Philippines. Guests have also learned to anticipate a uniquely upbeat flying experience with CEB, as this is the only domestic carrier that offers fun in the skies with its games on board popularly known as Fun Flights.
Always check your ticket/boarding pass for your updated airport information as airlines do change terminals. Starting August 15 2015, all Cebu Pacific flights that use turbo-prop or ATR aircraft, such as those from Manila to Caticlan, Busuanga, Laoag and Naga will be operating out of Ninoy Aquino International Airport (NAIA) Terminal 4.Cebgo (formerly TigerairPhilippines) flights will operate out of NAIA Terminal 3.
CEBGO, formerly known as SEAir, South East Asian Airlines and Tigerair Philippines, is a low-cost airline headquartered in Manila, Philippines. It was acquired by Cebu Pacific last March 2014.
Cebgo operates flights out of Manila and out of Clark from Clark International Airport. Always check your ticket/boarding pass for your updated airport information as airlines do change terminals. Starting August 15 2015, all Cebu Pacific flights that use turbo-prop or ATR aircraft, such as those from Manila to Caticlan, Busuanga, Laoag and Naga will be operating out of Ninoy Aquino International Airport (NAIA) Terminal 4.Cebgo (formerly TigerairPhilippines) flights will operate out of NAIA Terminal 3.
Cebgo currently flies to 16 destinations: Bacolod, Butuan, Cagayan de Oro, Clark, Cebu, Davao, General Santos, Iloilo, Kalibo, Legazpi, Manila, Roxas, Puerto Princesa, Tacloban, Tagbilaran, and Hong Kong.
Philippine Airlines (PAL, code PR) began life with a noble mission: to serve as a partner in nation-building. With this in mind, PAL , being the flagcariier of The Philippines, took to the skies on 15 March 1941, using a Beech Model 18 aircraft amid the specter of a global war. It became Asia's first airline. Since then, PAL deeply involved itself in shaping the course of historic events. With its every takeoff and touchdown, PAL planted the seed of growth. PAL has become one of the most respected airlines around the world with a young and modern fleet of aircraft and a route network that spans 31 foreign cities and 29 domestic points.
PAL's excellent service has won the hearts of travelers worldwide. This trademark has distinguished it from the pack and has stood guard in an environment that has grown more competitive by the day.
Please find below guide on airport terminal assignments for PAL out of Manila , subject to change, please always check :
NAIA TERMINAL 3 FROM / TO MANILA : BUTUAN • BUSUANGA • CAGAYAN DE ORO • CALBAYOG • CATARMAN • CATICLAN • COTABATO • DIPOLOG • DUMAGUETE • KALIBO All flights EXCEPT PR/2P239 and 240 PR/2P249 and 250 • LEGAZPI • MASBATE • NAGA • OZAMIZ • PUERTO PRINCESA • ROXAS • SURIGAO • TACLOBAN • TUGUEGARAO • ZAMBOANGA
NAIA TERMINAL 2 (also called "Centennial Airport" ) FROM/TO MANILA : BACOLOD • CEBU • DAVAO • GENERAL SANTOS • ILOILO • KALIBO ONLY PR/2P239 and 240PR/2P249 and 250 • LAOAG • TAGBILARAN
PAL EXPRESS (code 2P), formerly AirPhilExpress, is a low-cost airline based in Pasay City, Philippines. It operates both domestic and international scheduled services from Manila, Cebu, Davao and Zamboanga. The airline was re-branded first as Air Philippines, then as PAL Express. Due to financial losses, Air Philippines ceased operations for a short while until it was acquired by investors from the Lucio Tan group. After the acquisition, the airline was re-launched as PAL Express, to operate some routes and slot assignments of its sister company Philippine Airlines.
The airline flies Airbus A330-300 and Boeiing 737-300 to support its planned domestic and international route expansion plan.
RECEIVED ADVISORY per June 1 2015 : PAL Express will stop operation. It will all be Philippine Airlines
Please find below guide on airport terminal assignments for PAL Express out of Manila, subject to change, please always check :
Less than a year after AirAsia and Zest Air's (formerly Asian Spirit) strategic alliance, the two companies rebranded as AirAsia Zest. Now straight forwardly branded as Air Asia, the airline's schedules domestic and international tourist services with approx.24 domestic destinations.
Air Asia flights leave Manila from both Ninoy Aquino Airport 3 and 4 (=NAIA 3 and 4) as well as from Clark International Airport.
Skyjet airline's BAE 146 aircraft specializes in short and unpaved runways. Built for safety and speed, it allows for shorter travel time. Travel time Manila to Coron (Busuanga) is for example 40 minutes with free refreshments onboard included in the airfare. This British Aerospace-manufactured four-engine aircraft let you experience convenient jet service.
______________________________________________________________________________________________________________________Frequently Asked Questions
1. Where is the airport terminal?
2. How far is it from one airport to the other (Manila)?
3. Can I get transportation from the airport terminals?
4. What is the minimum required time between flights ?
5. How much luggage may I bring?
6. Where could I leave luggage?
7. Do I need to reconfirm my domestic flight?
8. I do not understand why I pay insurance for my ticket?
9. What is aviation security fee?
10. Is there a terminal fee?
11. Again another (fuel) surcharge?
12. What is 10% and 12% VAT?
13. What is travel tax and how much and to whom does it apply?
14. What is the date to cancel an airline reservation without penalty?
15. Can I change money upon arrival?
|3. CAN I GET TRANSPORTATION FROM THE AIRPORT TERMINALS ?|
Yes, you may either choose a regular Metered Taxi , Coupon Taxi or use the shuttle bus service.
Metered taxis are yellow colored . Rates are based on the taxi's meter. Flagdown rate is subject to change but approx. P70.00 and P4.00 after every 300 meters. For example: taxi cost from the airport to Makati City is about Php 200 pesos compared to the fixed rate of the coupon taxi of P440.
The Coupon Taxi (also called the Airport Taxi) has fixed rates, is larger and can comfortably accommodate 4 medium sized luggage or more and is a good option for a group of travellers that wish to stay together.
Airport shuttle bus service (very irregular) available servicing Terminals 1, 2 and 3. Sometimes there is simply no shuttle bus. Where are the bus stops of the shuttle bus (directions seen from inside the terminal building)?
Philippine Airlines offers an airside shuttle bus for guests transferring between PAL (terminal 2) and PALExpress (terminal-3).Look for the signs in both terminals, NAIA-2 and NAIA-3 or ask the PAL ground staff.This service is exclusively between PAL and PALexpress. If one of your flights is with another company, you have to use a shuttle bus or a taxi.
If you wish Filipino Travel Center to pre-arrange your convenient airport transfers: click "Manila Airport Transfers"
|6. WHERE COULD I LEAVE LUGGAGE ?|
There seems to be no luggage hold in Manila's NAIA airport. But there are.
In NAIA-1 and NAIA-2 you find a luggage hold near the baggage carousels on arrival level.
In NAIA-1 There is only a little door and no sign. So when you are near the carousels, ask an employee for the Interline Baggage Room (phone: +63 2 877-1109 local 3633).
NAIA-2 has an exclusive baggage counter for PAL passengers. It is the Central Baggage Services. The telephone number is +63 2 877-1109 local 2469. At this moment the fee is PHP 300 per day and per piece of luggage. We are not sure, where exactly this luggage hold is situated.
The only real luggage hold can be found in NAIA-3. Luggage and More handles and stores your luggage for short and long period of time. Located on arrival level, the luggage and more facilities are covered by a 24-hour CCTV system to ensure the security and protection of all items left with them. Operating hours is from 6 am - 11 pm. daily. Baggage will under no circumstances be released outside the published operating hours.
NAIA-4, the "Old Domestic Terminal" offers absolutely no baggage service.
|7. DO I NEED TO RECONFIRM MY DOMESTIC FLIGHT ?|
Actually no need. But to be sure about the final schedule we highly recommend to reconfirm your continuing or return reservation, where you stop does exceed seventy-two (72) hours. Failure to comply may result in cancellation of reservation. Especially on Peak dates.
|8. I DO NOT UNDERSTAND WHY I PAY INSURANCE FOR MY TICKET ?|
Since September 11, 2001, airlines worldwide could no longer cover war risk with their insurance brokers. They therefore came up with an additional charge to be born by the passenger, called “war risk tax / insurance”.
|9. WHAT IS AVIATION SECURITY FEE ?|
|Applies only for the airline segment originating from any other airport than Manila. Generally only Php 15.00 plus 12% VAT per segment, collected by the airline upon purchasing your domestic ticket.|
|10. IS THERE A TERMINAL FEE ?|
Effective 01August,2012 Terminal fees for flights originating Manila will be paid upon purchase of airline ticket.
For domestic flights it is Php 200 (Manila, Cebu and Davao) per person. For smaller airports the amount applies Php 15, 35 or 45. For International departure Php 550.00 per person.
|11. AGAIN ANOTHER (FUEL) SURCHARGE ?|
|Effective end of 2004 all local airlines imposed a fuel surcharge when flying within The Philippines. In line with their international counterparts, they chose not to incorporate this in their rates.
|12. What is 10% and 12% VAT?|
|The increase in the prices of oil products lead to the implementation of 10% VAT on all domestic airline and sea tickets starting November 1, 2005 under Republic Act 9337( Consolidated VAT Regulations of 2005). Effective February 1, 2006, the 10% VAT is increased to 12% as mandated by the VAT Reform Law.|
|13. WHAT IS TRAVEL TAX, HOW MUCH AND TO WHOM DOES IT APPLY ?|
|Payment of Philippine travel tax is imposed by law for all Filipino Passport holders, returning resident (immigration status 13 A,B,C,D,E,G) , Recognized Filipino Citizens (RFC) & Permanent Residents (immigration status RA 7919 & RA 7837), as well as other nationalities staying longer than one (1) year in The Philippines.
It must be paid only upon leaving The Philippines. It is charged by the airline on top of the purchase price of your international ticket. Foreign nationalities may therefore be requested by their travel agent or airline to show their passport with visa status, or in its absence, the latest stamp of arrival in The Philippines.
The amount is Php 1,620.00 per adult.
|14. WHAT IS THE DATE TO CANCEL AN AIRLINE RESERVATION WITHOUT PENALTY ?|
|Once you finalized your reservation with us, airlines do always charge for cancellation. The exact charge varies per supplier, booking class used (promo classes for example are completely non refundable) and per how much time in advance you cancelled. Generally, cancellations made more than 24 hours prior to estimated departure time are charged between Php 672 to Php 1344 per passenger per sector, subject to change.
If you fail to cancel more than 24 hours, ticket is automatically forfeited.
|15. CAN I CHANGE MONEY UPON ARRIVAL ?|
NAIA Terminal - Yes, various banks have offices there.
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